CO-CREATION FOR THE FUTURE HOSPITAL DEL MAR IN BARCELONA

< return CO-CREATION FOR THE FUTURE HOSPITAL DEL MAR IN BARCELONA

The co-creation process, led by Anima Consulting, was carried out through qualitative research with 30 participants, consisting of in-depth individual interviews, observations in context, plus co-creation and validation sessions with the users. These allowed to understand their real and latent needs, and generate new value propositions adapted to all their requirements and motivations. Innovation methodologies such as Lego Serious Play, empathy, creativity and rationality were also used in the analysis.

In this way, the vision of patients, family members and, more secondarily, health professionals was incorporated into the definition of the new spaces for the second phase of remodelling of the Hospital del Mar.

* Just one click here to read the full article in Hospitecnia.